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Account & Data Deletion — Aura Bionics

1. Overview

This page explains how you can delete your Aura Bionics account, or alternatively delete specific data (such as AI conversation history) while keeping your account active.

2. Delete Your Account (Full Deletion) — In-App

  1. Open the Aura Bionics app
  2. Go to Settings
  3. Tap 'Delete Account'
  4. Confirm your choice

Your account and all associated data will be permanently deleted within 30 days.

3. Delete Your Account — Web / If You Uninstalled the App

Email privacy@aurabionics.com from the email address associated with your account, subject line 'Delete My Account'. We will verify your identity and process deletion within 30 days.

4. What Data Is Deleted (Full Account Deletion)

  • Profile information (name, email, user ID)
  • All facial scan photos and biometric data
  • Health and fitness records
  • Chat history with Eve and Atlas AI
  • Inner Circle messages and connections
  • Voice recordings and transcripts
  • Device identifiers

5. Partial Data Deletion (Reset AI Memory)

If you want to keep your account but remove your AI conversation history and 30-day context, you can:

  1. Open the Aura Bionics app
  2. Go to Settings
  3. Tap 'Reset AI Memory'
  4. Confirm

This permanently deletes:

  • All chat sessions with Eve and Atlas
  • Your 30-day AI context history
  • Personalization memory

Your account, profile, health records, scan history, and other data remain intact.

6. What Data Is Retained (After Full Deletion)

For legal, regulatory, and security reasons, the following may be retained in a limited and anonymized form:

  • Payment and transaction records (7 years for tax compliance)
  • Abuse and fraud prevention signals (hashed form)
  • Aggregated, non-identifying analytics

Retention period: 30 days grace period, after which all identifiable data is permanently and irreversibly removed.

7. Contact

Questions? Email info@aurabionics.com